Terms and Conditions

     The following general terms and conditions apply, however regional circumstances and regulations, contractual obligations to hosts, and matters relating to location, product type and services may cause these to be varied slightly for specific products, or specific destinations.

Payments:

For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid either before your departure from your place of residence or arrival at the destination but definitely before the commencement of the services. Management personnel’s hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.

User Information:

We record information relating to your use of Eastern Caravan such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL and timestamp information. We use this type of information to administer eastern caravan and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of Eastern Caravan. You cannot be identified from this aggregate information.

Confidentiality:

Any information which is specifically mentioned by eastern caravan as Confidential shall be maintained confidentially by the user and shall not be disclosed unless as required by law or to serve the purpose of this agreement and the obligations of both the parties therein.

Mode of Payment:

Advance payment can be made through online transfer to our bank account.

Communication:

Eastern caravan may send booking confirmation, itinerary information, cancellation, payment confirmation, refund status, schedule change or any such other information relevant for the transaction, via SMS or by voice call on the contact number given by the User at the time of booking and/or through email given by the User at time of booking. Eastern caravan may also contact the User by voice call, SMS or email in case the User couldn’t or hasn’t concluded the booking, for any reason what so ever, to know the preference of the User for concluding the booking and also to help the User for the same. 

Our Liabilities & Limitations:

All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants' safety, comfort & general well being.

We shall not be responsible for any delays & alterations in the programme or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accident, a breakdown of machinery or equipment, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.

We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.

We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements on their own. All baggage’s& personal property/s at all times are at the client's risk.

Please Note: We will not be responsible for any costs arising out of unforeseen circumstances like landslides, road blocks, bad weather, etc.

This Terms and Condition is effective as of December 21st, 2018


All right reserved. Copyright 2019 Eastern Caravan. Developed by Sayantan